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Return & FAQS

Fast delivery

Standard U.S Shipping: All orders are handled and processed within 1-2 days. *First class mail can take up 1-3 business days to be delivered for US domestic addresses.

15-days return

Free return or exchange within 15 days of delivery date please email us

Online support

Email us your question and concerns we respond wthin 24 hours


How can I contact Customer service?


I have an issue with my order or I need assistance in choosing items. Can I chat with a representative?

A customer service representative is available from 8am-5pm EST, Monday through Friday via email. Please email

International shipping

We offer international shipping via DHL

We are not responsible for another country's taxes or custom/ import charges which may be imposed when your package is delivered or in transit. If you do not pay your duties it may cause a delay or to be held in customs and if you refuse your order. You will be responsible for return shipping fee. Please check your local delivery services for more information on delivery status.

Should you choose to refuse the delivery of your order to avoid Paying duties and taxes or if you change your mind, you will be responsible for the return shipping fee charged to Best Girl Store. Keep in mind that this amount is dependent on your country. please be sure to reach out to us at



How to Cancel an order?

If you change your mind after placing an order, you can cancel it within 24 hour before we have sent our shipping email to you. Please email to cancel your order, please make sure you include your name, address and your order number.

Will I recieve a tracking order?

All orders will be sent an email containing the tracking number when it has been shipped out! If you have not recieved a tracking within 7 business days please contact customer service.

Refund & Exchange

Free return or exchange within 15 days of delivery date please email us If your items arrive faulty or damaged, we are more than happy to offer an exchange or refund . Please email us within 48 hours


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